Privacy Policy
Your privacy is fundamental to how we operate. This comprehensive policy explains how Webliney collects, uses, and protects your personal information.
Information We Collect
Personal Information
We collect information you provide directly to us when creating an account, filling out forms, or communicating with our team. This includes your name, email address, phone number, company details, and project requirements.
Technical Information
When you visit our website, we automatically collect certain technical information including your IP address, browser type, device information, operating system, and browsing patterns through cookies and similar technologies.
Project Data
For our web design services, we collect project specifications, brand guidelines, content materials, and any other information necessary to deliver our services effectively and professionally.
How We Use Your Information
Your information helps us deliver exceptional web design services and improve your overall experience with our company.
Service Delivery
We use your information to provide web design services, communicate project updates, and ensure the highest quality deliverables that meet your business objectives.
Communication
Your contact information enables us to respond to inquiries, send project proposals, schedule consultations, and provide ongoing customer support throughout our collaboration.
Website Analytics
We analyze website usage patterns to improve user experience, optimize site performance, and understand which services and content are most valuable to our clients.
Marketing Communications
With your consent, we send newsletters about web design trends, case studies, and company updates that may be relevant to your business needs and interests.
Security & Fraud Prevention
Your information helps us maintain the security of our systems, prevent fraudulent activities, and protect both our business and our clients from potential threats.
Legal Compliance
We may use your information to comply with legal obligations, respond to lawful requests from authorities, and resolve legal disputes when necessary.
Information Sharing & Disclosure
Third-Party Service Providers
We work with trusted partners who assist us in providing our services, including hosting providers, payment processors, and analytics services. These partners are contractually obligated to protect your information and only use it for specified purposes.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Webliney, our clients, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.
Your Privacy Rights
You have important rights regarding your personal information. We are committed to helping you exercise these rights effectively.
Right to Access
You have the right to request access to the personal information we hold about you, including details about how we use it and with whom we share it. We will provide this information within 30 days of your request.
Right to Rectification
If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update this information. We will promptly address such requests and notify relevant third parties when necessary.
Right to Erasure
You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected. We will comply with such requests within 30 days, except where retention is required by law.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format. This enables you to transfer your data to another service provider if desired.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by contacting us or using the unsubscribe links in our emails.
Data Security Measures
Encryption & Protection
We implement industry-standard encryption protocols (SSL/TLS) to protect your information during transmission. Our databases are secured with advanced encryption and access controls to prevent unauthorized access.
Access Controls
Only authorized personnel have access to your personal information, and access is strictly limited to employees who need it to perform their job duties. All access is logged and monitored for security purposes.
Regular Security Audits
We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities. Our security measures are continuously updated to protect against emerging threats.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Session management
- • Security authentication
- • Form submissions
- • Shopping cart functionality
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Google Analytics tracking
- • Page visit analytics
- • User behavior insights
- • Performance monitoring
Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
- • Targeted advertising
- • Social media integration
- • Conversion tracking
- • Remarketing campaigns
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.
- • Browser cookie settings
- • Third-party opt-out tools
- • Cookie consent preferences
- • Regular cookie audits
International Data Transfers
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
Adequacy Decisions
We transfer personal data to countries that have been deemed to provide an adequate level of protection by relevant data protection authorities, including the European Union.
Standard Contractual Clauses
When transferring data to countries without adequacy decisions, we use Standard Contractual Clauses approved by the European Commission to ensure appropriate protections.
Binding Corporate Rules
Where applicable, we implement Binding Corporate Rules that provide adequate protection for personal data transferred within our corporate group.
Additional Safeguards
We implement additional technical and organizational measures to ensure that transferred personal data receives the same level of protection as required under local data protection laws.
Data Retention Policy
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy and comply with legal obligations.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Customer Account Information | 7 years after account closure | Legal and tax compliance requirements |
| Project Documentation | 5 years after project completion | Quality assurance and client reference |
| Communication Records | 3 years after last interaction | Customer service and dispute resolution |
| Marketing Data | Until consent withdrawn | Direct marketing communications |
| Website Analytics Data | 26 months | Website optimization and analytics |
| Website Cookies | Varies by cookie type (1 day - 2 years) | Functionality and user experience |
Policy Updates & Changes
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.
Notification of Changes
When we make material changes to this privacy policy, we will notify you by email and through prominent notice on our website at least 30 days before the changes take effect. For minor changes, we may update the "Last Updated" date at the top of this policy.
Your Continued Use
Your continued use of our services after the effective date of any changes indicates your acceptance of the updated privacy policy. If you do not agree with the changes, you should discontinue use of our services and request deletion of your data.
Version History
Previous versions of this privacy policy are archived and available upon request. We maintain detailed records of all policy changes to ensure transparency and accountability.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us.
Get in Touch
Office Address
125 King's Road, Chelsea
London SW3 4RP, United Kingdom
Phone Number
+44 20 7357 8890Email Address
[email protected]Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Data Protection Officer
For specific privacy-related inquiries, you can also contact our Data Protection Officer directly at [email protected]
Your Rights Include:
- • Request access to your personal data
- • Correct inaccurate information
- • Delete your data
- • Object to processing
- • Data portability
- • Withdraw consent
Response Timeline:
We will respond to all privacy-related requests within 30 days. For complex requests, we may extend this period by an additional 30 days, and we will notify you of any extensions.
This policy was last updated on January 15, 2025